Published Date: 1 September 2021
Tender Status: complete
Tender Opening Date: n/a
Tender Closing Date: 1 August 2021
Award Date: 1 September 2021
Contract Start Date: 1 September 2021
Contract End Date: 31 August 2023
Contract is suitable for SMEs: Yes
Contract is suitable for VCSEs: No
Official Journal of the European Union (OJEU) Contract Type: Services
Provision of Specialist digital transformation services.
• Service Architect for all ESN Service and Products: To govern the design across the build and test activities ensuring they meet the enterprise-wide architectural model
• To act as a point of expertise on all service capabili-ties and promote industry best practice across all suppliers
• To define the end state enterprise-wide service solu-tion within the parameters of the contractual and programme objectives.
Quality assurance of Service Readiness across all products released by the ESN Programme:
• Building and maintaining a Service Acceptance Checklist for every product
• Regularly meeting with the various suppliers and Home Office teams to ensure they are on track to meet the required criteria by gate 5 (go-live)
• Where any tasks or criteria are not going to be achieved, engaging the appropriate teams and peo-ple to ensure the risk is known and where possible mitigated
• Designing and following a Service Transition Plan for every product.
• Assist with Operational Acceptance Testing and User Acceptance Testing - ensuring the Service Management elements are appropriately represented.
Contact name: ESMCP Commercial
Address: 2 Marsham Street, Westminster
London
SW1P 4DF
GB
Telephone: n/a
Fax: n/a
Email: [email protected]
Price Range: £1,000,000 - £2,000,000