Contract Summary

  • Published Date: 1 September 2021

  • Tender Status: complete

  • Tender Opening Date: n/a

  • Tender Closing Date: 1 August 2021

  • Award Date: 1 September 2021

  • Contract Start Date: 1 September 2021

  • Contract End Date: 31 August 2023

  • Contract is suitable for SMEs: Yes

  • Contract is suitable for VCSEs: No

  • Official Journal of the European Union (OJEU) Contract Type: Services

Print

Description

Provision of Specialist digital transformation services.

• Service Architect for all ESN Service and Products: To govern the design across the build and test activities ensuring they meet the enterprise-wide architectural model

• To act as a point of expertise on all service capabili-ties and promote industry best practice across all suppliers

• To define the end state enterprise-wide service solu-tion within the parameters of the contractual and programme objectives.

Quality assurance of Service Readiness across all products released by the ESN Programme:

• Building and maintaining a Service Acceptance Checklist for every product

• Regularly meeting with the various suppliers and Home Office teams to ensure they are on track to meet the required criteria by gate 5 (go-live)

• Where any tasks or criteria are not going to be achieved, engaging the appropriate teams and peo-ple to ensure the risk is known and where possible mitigated

• Designing and following a Service Transition Plan for every product.

• Assist with Operational Acceptance Testing and User Acceptance Testing - ensuring the Service Management elements are appropriately represented.

About the Buyer

Contact name: ESMCP Commercial

Address: 2 Marsham Street, Westminster
London
SW1P 4DF
GB

Telephone: n/a

Fax: n/a

Email: [email protected]

Value of Contract

Price Range: £1,000,000 - £2,000,000