Delivering Customer Service, Investing in Capability
Customers from every sector of UK manufacturing and engineering industry, whether small local businesses or large multinational corporations, benefit from:
- An inventory that includes aluminium, stainless steel, copper, brass, bronze and nickel alloys in all semi-finished forms
- Comprehensive processing services providing items cut and/or finished to customer requirements
- Eighteen centres bringing local service to every corner of the UK
- Ongoing investment in technology and logistics to ensure on-time delivery
Standard Stock &
"Specials"
- By providing customers with a cost-effective single source for all their metals requirements, over 50% of
our sales are made up of non standard or customer special products.
The Aalco 'multi-metal' standard stock range includes over 10,000 items.
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Quality - we
take great care when selecting manufacturing sources for our products and every mill we use is measured against a series of predetermined quality control requirements.
All products supplied conform to the relevant BS or international standard and a certificate of conformity or analysis can be supplied on request. |
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Aalco service centres operate a quality manual designed to
ISO 9000:2000 requirements. |
Processing Services
- Processed material can save customers both time and money. Understanding this,
we have made a major investment in a wide range of modern processing equipment
at our centres nationwide.
Most service centres have on-site bar sawing, protective PVC coating of sheet and a guillotine.
Central facilities include plate sawing, polishing of sheet and coil and plasma profiling, as well as coil processing.
Service -
The most comprehensive stock range; the highest
investment in processing equipment; local service centres nationwide; helpful,
friendly, knowledgeable staff and the industry's biggest fleet of delivery
vehicles - it all adds up to unbeatable service.
Aalco has maintained market leadership over many
years through an absolute dedication to customer service - a service level that
is continuously monitored and improved through key performance indicators.
People -
Exceptional customer service starts with people. We develop and retain high quality people using a variety of 'in house' courses which cover both skills training and product knowledge.
Customers can expect to receive a quick and informed response to any enquiries for material or for information.
